As part of the multi-disciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the area and acts as a liaison to staff, patients, their families and the public; the incumbent is professional, courteous and displays the values of the organization during all interactions while working collaboratively with the clinic and interdisciplinary staff to achieve desired outcomes.
- Medical Office Administrator Certificate or equivalent education.
- Knowledge of medical terminology required.
- Knowledge of Microsoft Office Applications.
- 2 years relevant recent experience working as a unit clerk within a fast paced ambulatory clinic environment required.
- Experience with Powerchart, ANSOS, ESM, SAP/SRM, Word and Excel.
- Demonstrated ability to work independently and as part of an interdisciplinary team in an extremely diverse, fast paced environment.
- Proven innovation in problem solving skills and critical thinking.
- Demonstrated interpersonal and conflict resolution skills.
- Professional telephone etiquette is manda tory.
- Excellent written and verbal communication skills required.
- Excellent computer and keyboarding skills.
- Demonstrated embodiment of MGH core service standards and values as demonstrated through tact, diplomacy and discretion in matters t hat relate to patients, staff and hospital affairs.
- Demonstrate ability to understand and follow written and verbal instructions.
- Demonstrated ability to be receptive to instructions/direction.
- Excellent organization skills required.
- Exp erience coordinating patient bookings appointments required.
- Chart and file management.
- Demonstrated ability to work closely with patients, to provide patient focused care.
- Excellent work and attendance record required.
- All employees of To ronto East Health network - Michael Garron Hospital (MGH) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Actof Ontario.
- All employees of MGH are responsible to contri bute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and th eir co-workers through adherence to Toronto East Health network's policies and practices.
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.