A fee of $30 shall apply to patient, Substitute Decison Marker (SDM) and lawyer requesters. This includes an initial set amount for photocopying and/or printing of a record and shall include pages 1-20. This fee may also be charged when a search does not yield a return of a patient’s record.
Requests will not be processed until the processing fee is received. Additional fee may be charged on top of the processing fee and has to be paid prior to release of the records. Please include the non-refundable processing fee and valid consent with your request to avoid delay.
Please note: The amount of the fee that may be charged to an individual shall not exceed $30 for any of the following:
- Receipt and clarification, if necessary, of a request for a record.
- Providing an estimate.
- Locating and retrieving.
- Preparation of a response letter to an individual.
- Preparation of a record for photocopying, printing or electronic transmission.
- Packaging of the photocopied or printed copy of the record for shipping or faxing.
- If electronically stored, transmitting a copy of the electronic record instead of printing a copy.
Additional fees may be charged on top of the $30 fee. Please review the fees below:
| REQUESTOR / REQUEST TYPE | FEE |
|
Patient/Substitute Decision Maker (SDM) Lawyers Legal aid lawyers |
$30 for first 20 pages; $0.25/page after that |
| Accessing/reviewing of original copy of health record | $6.75/15 minutes or less (surcharge) |
|
Insurance companies Consulting firms Rehabilitation agency (physiotherapist, occupational therapist and chiropractor) |
$160 for first 20 pages; $1/page after that |
| STAT request (needed within two business days) | $300 surcharge |
| Photocopies or computer printouts of a health record | $0.25/page after first 20 pages |
| Paper copy of a health record on microfilm or microfiche | $0.50/page surcharge |
| Electronic copy of a health record (computer disk) | $10 |
| Microfiche copy of a health record on microfiche | $0.50/sheet |
| Microfilm copy of a health record on micofilm |
16 mm - $25.00 35 mm - $32.00 |
| Off-site chart retrieval | $25 surcharge (non-urgent request) |
| Criminal Injuries Compensation Board (CICB) | $140 flat fee |
| Mounting fetal monitoring strips | $30 surcharge |
| Insurance/medical form completed by hospital staff | $30 |
| Search fees retained if no record found | $30 |
|
College of Nurses of Ontario College of Physicians and Surgeons of Ontario Ontario Nurses Association Other registered professional colleges |
$0.25/page |
| Workplace Safety and Insurance Board (WSIB) | $48.15 flat fee |
| WSIB Appeals Tribunal | $30 for first 20 pages; $0.25/page after that |
| Research | $50 for first 20 pages; $0.50/page after that |
| Date of admission and/or discharge verification | $30 |
| Proof of birth or time of birth letter | $30 |
| Training to access online charts (up to 2 hours) | $100 |
|
Healthcare provider to healthcare provider Healthcare institution/hospitals Department of Veterans Affairs Social services Children's Aid Society (CAS) Board of education Coroner Police Canada Pension Public trustee Attending doctor letter |
Free |