COVID-19 UPDATES

COVID-19 Testing and Vaccines:

Flu Vaccines:

Effective October 26, all MGH visitors must show proof of full COVID-19 vaccination to enter the hospital. Learn more.

Emergency Department

Exterior of MGH's emergency department.

 

Our Stavro Emergency Department treats patients who are suffering from an acute serious illness or injury that would lead to severe complications if not treated quickly. Patients who need urgent attention will always be seen first.

To ensure the sickest patients are seen first, a sorting mechanism called the (Canadian Triage Acuity System (CTAS) is used to categorize patients. An experienced triage nurse performs triage shortly after a patient’s arrival. Staff do their best to ensure the time patients wait to receive care is as short as possible.

  • We are one of the busiest single-site Emergency Departments in Ontario. We see an average of 250 patients per day. Approximately 75 per cent of all patient admissions at MGH come through the Emergency Department. 
  • Paediatrics: As a member of Kids Health Alliance, we are committed to providing coordinated, consistent and high-quality care for children and youth. We provide this care in both our general Emergency Department and the Child and Youth Emergency Zone (see below).
  • The Emergency Department’s team of emergency physicians, specialists, social workers, nurses, mental health and allied health professionals strive to deliver the highest standards of care for our community.

Location

The entrance to our Emergency Department is located off of Mortimer Street under the Emergency sign.

hours

The Emergency Department is open 24 hours a day, seven days a week.

child and youth emergency zone

Our Child and Youth Emergency Zone is an area of the Emergency Department designed to treat children and youth under 18 years of age who need urgent or acute paediatric care. This includes the assessment and treatment of illness, including cold, flu and COVID-19 symptoms, as well as injury, pain or mental health crises.

The Child and Youth Emergency Zone is a family-friendly space that is physically separate from our general Emergency Department. Patients are triaged, assessed and treated in a dedicated waiting area and separate rooms.

The Child and Youth Emergency Zone also offers COVID-19 testing and assessments for children, youth and families by appointment. Book a COVID-19 testing and assessment appointment at our Child and Youth Emergency Zone.

Location

Our Child and Youth Emergency Zone is located off of Mortimer Street under the Emergency sign. Use the door to the immediate right of the general Emergency Department entrance.

hours

The Child and Youth Emergency Zone is open every day from 11:30 a.m. to 10:30 p.m. Our general Emergency Department is open 24 hours a day, seven days a week and is always available to anyone – adult or child – who requires urgent or emergent care.

Virtual Emergency Department Visits

Our Emergency Department offers same-day virtual appointments to improve access to urgent care for our community. An appointment with our Virtual Emergency Department helps patients with urgent concerns, including children and youth, determine if their condition can be managed virtually or if they should come to the hospital in-person. Learn more about our Virtual Emergency Department or book an appointment.

Stavro Emergency Department
Location
Entrance located off of Mortimer Street under the Emergency sign.
Office Hours
24 hours a day, seven days a week
Phone
416-469-6435
Child and Youth Emergency Zone
Location
Located off of Mortimer Street under the Emergency sign. Use the door to the immediate right of the general Emergency Department entrance.
Office Hours
Open every day from 11:30 a.m. to 10:30 p.m. Our general Emergency Department is open 24 hours a day, seven days a week and is always available to anyone – adult or child – who requires urgent or emergent care.
Department Manager
Phone
416-469-6580 x 2970
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