MGH campus transformation
MGH’s campus transformation continues with major renovation work. Patients and visitors can expect to experience noise, hallway closures and detours around the hospital. Learn more about our campus transformation.
MGH’s campus transformation continues with major renovation work. Patients and visitors can expect to experience noise, hallway closures and detours around the hospital. Learn more about our campus transformation.
Acts as part of a multi-disciplinary team, facilitating patient flow throughout the clinic visit in Amb Surgical Services including Day Surgery, PAC and GSC. This may involve booking, registration, file management, preparing a patient for a visit/examina tion, arranging post-visit follow up reception, liaising with physician's office, and other clerical functions.
- Grade 12 or equivalent required.
- Post-secondary education preferred.
- 2 to 5 Years recent relevant experience (within the last two years) in a fast paced surgical clinic environment required.
- Demonstrated ability to work well independently, as well as in a fast paced multidisciplinary team environment.
- Demonstrated innovation in problem solving and critical thinking skills.
- Excellent written and verbal communication skills required with members of the public.
- Professional telephone etiquette is mandatory.
- Proficient in the use of Powerchart, ANSOS, ESM,S AP/SRM, Word and Excel preferred.
- Demonstrated familiarity with processing required diagnostic/lab requisitions as appropriate.
- Relevant knowledge of procedures, terminology and equipment utilized in Surgery Health Services in order to complete re quired paperwork.
- Demonstrated knowledge of Back Awareness training.
- Demonstrated ability to provide excellent customer service skills is required with the ability to ensure that clear direction is provided to all patients and follow up concerns ar eaddressed in a calm and professional manner at all times.
- Excellent organizational skills required.
- Demonstrated experience in the coordination of patient bookings is preferred.
- Demonstrated familiarity with chart and file management.
- Goodwo rk and attendance record required.
- Meet and exceed where possible, predefined departmental standards.
- Must be willing to work on all areas of the surgical health service as required (skills & abilities considered).
- Position requires rotation t o GSC, Pre-Admission Clinic and Day Surgery.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupa tional Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employe esare accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
-Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursua ntto the Ontario Human Rights Code.