As part of an interdisciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Maternal/Newborn & Child Health Services and acts as a liaison to staff, patients, their families and the public. The Unit Clerk interacts with patients and their families in a professional, respectful and courteous manner. The Unit Clerk also works in collaboration with the interdisciplinary staff to provide patient centered care.
- Minimum Grade 12 or equivalent educational preparation
- Training related to office administration/office coordination
- Previous Unit Clerk experience preferred
- Related experience in a hospital environment preferred
- Public relations or customer service training preferred
- Excellent interpersonal and communication skills both verbal and written
- Computer litera cy required; demonstrated knowledge of Microsoft Office Suite (e.g. Outlook, Excel, Word, PowerPoint)
- Excellent keyboarding skills
- Knowledgeable use of Powerchart and Cerner an asset
- Demonstrated basic mathematical skills required
- Demonstrate d ability to work independently and as part of an interdisciplinary team in a fast-paced environment
- Ability to perform responsibilities in a courteous and customer focused manner
- Ability to multi-task and proven organizational skills
- Proven in novation in problem solving skills and critical thinking
- Must be prepared to work in all areas of Maternal/Newborn & Child Health Services (skills & abilities considered)
- Good work and attendance record required
- All employees of Michal Garron Ho spital (MGH), a division of Toronto East Health Network (TEHN) (formerly Toronto East General Hospital) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contri bute to a transparent culture of patient and staff safety by adhering to and abiding by patient and safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co -workers through adherence to MGH's policies and practices.
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pusuant to the Ontario Human Rights Code.
