Important VPN Changes

The following information is intended for Michael Garron Hospital (MGH) staff and physicians to securely access internal corporate applications and systems remotely.

MGH VPN Has Been upgraded… so what’s Changed?

 

1. ACCESS LINKS

Starting January 30, 2024, users can access both Full VPN and Citrix Storefront* using the following links:

The following VPN sites are no longer accessible:

2. Browser Requirements

Older web browsers will no longer work (e.g. Internet Explorer 10) when accessing MGH VPN.

Web browsers that are supported include**:

MGH recommends using Firefox to ensure the most stable and consistent experience.

**Please ensure you download and use the latest stable releases

3. Login Screens Have Changed!

VPN login screen changes

                               * Please note that your MGH User name, Password, and VPN token remain the same.
 

4. Enhanced Security

Split-tunnel functionality is now disabled for Full VPN users.

What is that?
Split-tunneling is a VPN feature that allows you to divide your internet traffic into two parts. One part allows you to connect securely to the MGH network, while the other reaches the internet directly without enhanced protection.

Why disable it?
Disabling this feature ensures the same security protections are enabled whether you are working on-premise or connected to the MGH network remotely.

Who does this impact?
This change only applies to Full VPN users. It does not impact Citrix StoreFront users.

5. NEW LANDING Page for staff

Staff can now access MGH's various portals, including VPN links and resources here or by clicking the "FOR STAFF" link on the top-right of the MGH website.

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