Microsoft Outage
As part of a widespread Microsoft outage affecting North America, email and some applications are currently unavailable. There is no impact on patient care delivery.
Patient Safety
Your safety is our commitment.
Patient safety is an essential component of high-quality health care. At Michael Garron Hospital (MGH) we take pride in our ongoing journey of quality improvement and our commitment to provide the safest care to the community we serve.
Our top priority is to provide a safe environment for all members of our hospital community including patients, families, staff, physicians, volunteers and learners. Acknowledging all our unique roles in patient safety helps us work collaboratively and we know that our partnership with patients and families is paramount.
Together, we are working to create a just culture of quality and patient safety that will allow us to deliver exemplary care, every day.
Accreditation
We are committed to providing excellent quality care in accordance with Accreditation Canada's national standards of excellence. Participation in the Accreditation Canada Qmentum Program allows us to be assessed according to global standards for the purpose of improving patient outcomes, encouraging teams to work better together and enables a culture of continuous improvement in our organization.
Infection Prevention and Control
Infection prevention and control practices are essential for maintaining a safe environment for patients and visitors.
Our mutual commitment
Read about the rights and responsibilities of everyone in the hospital to ensure that care is appropriate and safe.
SAFETY STARTS WITH US QUALITY AND PATIENT SAFETY STRATEGIC PLAN 2026-2031
The Safety Starts with Us Quality and Patient Safety Strategic Plan 2026-2031 is our commitment to every patient, family member, staff, credentialed clinician, volunteer and community member who walks through our doors: that we will do everything within our power to protect them and deliver care at the highest possible standard.
Security (ProtectioN Services)
Our protection services staff are dedicated to the safety of all patients, visitors and staff.
Smoke-Free Policy
In our effort to provide a safe and healthy environment, smoking is prohibited in all areas on the MGH campus.