Coxwell Entrance Closure

MGH's main entrance on Coxwell Avenue is closed as the next phase of our redevelopment project begins. Patients and visitors can use the new temporary main entrance on Sammon Avenue between Coxwell Avenue and Knight Street. View our campus map.

Integrated Care

Michael Garron Hospital's Integrated Care Department brings together interdisciplinary teams across the hospital and community care settings to create programs that work as one. The Integrated Care team ensures that patients receive the right care, in the right place, at the right time. Our goal is to build a healthier and more equitable East Toronto. 

Whether transitioning from hospital to home, managing chronic conditions or accessing community-based supports, the Integrated Care Department and its partners emphasize personalized care planning and shared decision-making to promote recovery, independence and long-term well-being.  

We work with patients to make it easier for them to navigate the healthcare system and transition between healthcare providers and places where they receive care, making sure they don’t feel lost or unsupported.  

Our partners include a number of organizations within East Toronto Health Partners Ontario Health Team (ETHP OHT), including: East Toronto Family Practice Network, Flemingdon Health Centre, VHA Home HealthCare, Spectrum Health Care, Closing the Gap Healthcare, WoodGreen Community Services and TNO – The Neighbourhood Organization 

We also work with Health Access Hubs in Thorncliffe Park and Taylor Massey to address the unique needs of the East Toronto community.  

Our Integrated Care programs include supports for home care services, primary care services and outreach into long-term care homes. See below for more information on our programs.

MGH2Home: Hospital to Home

MGH2Home is an enhanced care program that helps patients transition home safely when they leave MGH. Patients in this program are assigned a dedicated team of healthcare professionals who work collaboratively. By focusing care planning around the determinants of health, MGH2Home transitionpatients who would otherwise remain in the hospital, aiming to improve population health in East Toronto. Prior to discharge, the care team collaborates with patients and care partners to create a transitional care plan covering medical, rehabilitation and social care needs. This plan continues into the community, adapting to the changing needs of each patient. 

Read more about MGH2Home. 

Contact MGH2Home

Anne Marie Wellington, Patient Transitions Flow Coordinator 

Phone: 416-469-6580 ext. 2394 

Email: @email

Integrated Neighbourhood Home Care Program

East Toronto Health Partners Ontario Health Team’s (ETHP OHT) Integrated Neighbourhood Home Care Program is an initiative in Thorncliffe Park and Taylor-Massey that aims to improve home care services for adults. Together, we are making home care even better and more connected for patients and healthcare providers in these vibrant communities. This project aligns with ETHP OHT’s mission of building a healthier and more equitable East Toronto. 

Read more about the Integrated Neighbourhood Home Care Program. 

Contact and referrals for the Integrated Neighbourhood Home Program

Self-referral: Community Referral Form 

Email: @email

Palliative Integrated LONG-TERM CARE Program

Program goals

  • Assist with facilitating end-of-life and/or goals-of-care discussions with LTC residents
  • To support, assist and manage complex LTC residents 

Who can refer

  • Referrals are accepted from any healthcare provider. 

You should refer residents who could benefit from: 

  • Pain and symptom management related to palliative care.
  • Have one or more chronic progressive diseases and medications.
  • Have had frequent hospitalizations for unmanaged symptoms such as pain, shortness of breath, agitation, nausea or vomiting.
  • Support for disease-related indicators of decline, for residents without a comprehensive plan in place to manage their comfort and disease progression.  

Resources for families

Contact the Palliative Integrated LTC Program
  • Phone: 647-244-1229
  • Email: @email
  • Hours: Monday to Friday, 9 a.m. to 5 p.m. 

Nursing Led Outreach Team (NLOT)

Program goals

  • Preventing avoidable transfers from Long-term care (LTC) homes to Emergency Department
  • Facilitate timely, seamless and sustainable discharge from the hospital for hospitalized LTC residents. 

We provide the following: 

  • In-home and hospital assessments
  • Comprehensive geriatric assessments and consultation with inpatient teams to ensure smooth transitions back into the community
  • Education for healthcare providers
  • Hands-on skills development and education for providers, including specialty geriatric and palliative care, as well as training on identification and interventions assessments.
  • Rapid response for urgent care
  • Same-day in-home geriatric assessments and/or virtual care consultations
  • Goals of care discussions
  • Offer palliative care expertise to help facilitate ongoing care goals and palliative care discussions with families and caregivers 

Referral process:

  • Long-term care home and hospital staff can contact NLOT nurses via phone or email when needed.
  • Long-term care residents and their Power of Attorney substitute decision makers’ may contact NLOT via phone.
  • The following information should be included when requesting NLOT assessment:
    • Name of the long-term care home
    • Name and room number of the long-term care resident
    • Reason for referral
    • Health/clinical issue to address 
Contact NLOT
  • Phone: 416-587-7394
  • Email: @email
  • Hours: 9 a.m. to 7 p.m. every day
Contact Us
Brianna Wolters, Interim Manager, Integrated Care and Transitions
Phone
416-469-6580 ext. 2294
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